Delivery & Shipping

Orders are shipped via FedEx, S.F. Express, SEKO, Quantium, DHL, UPS, China Post or Hong Kong SpeedPost, depending on the shipping address.

Please ensure all information is correct when providing your shipping information during checkout. We may be required to contact you if there is any incorrect and/or missing information, which may cause delays in shipping your order. Delays may also occur due to pending payment verifications or customs clearance.

*Free shipping only applies to Local Hong Kong addresses.  Same day shipping only applies from Monday-Friday (Public Holiday Excluded), to specified areas and does not include addresses which are outside the area of service.  Please contact us with your address for more information about same day shipping and the serviced area.

 

Customs & Regulations

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.

Foreign Transaction Fee

Foreign transaction fees may be charged once your payment transaction has been settled. These fees are determined by your bank's pricing and transaction fee policies. For further details of foreign transaction fees, please contact your bank.

Important Notice

Many countries restrict the import or usage of wireless equipment including Microphones, Cameras, Drones and computer accessories.

Alternatively, some countries may require a license or inspection of any wireless equipment before it may be used. Please ensure that you own and operate any wireless equipment in full compliance with local laws.

AUXIO is not responsible for any fines, fees, or penalties that may come from inappropriate spectrum usage.